Service Plans

Keep your BYD New Energy Vehicle (NEV) in peak condition with our tailored service plans, designed for optimal performance and reliability. Our comprehensive maintenance includes essential services like brake fluid checks, coolant replacements, and timely software updates, ensuring your EV or plug-in hybrid runs smoothly.

Service plans are competitively priced and strategically designed to deliver long-term financial benefits. By securing your plan upfront, you lock in current market rates, ensuring optimal vehicle performance while mitigating the impact of future price increases and inflation. This proactive approach guarantees both reliability and cost efficiency for your investment.

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Dolphin & Atto 3 Service Schedule

3 year / 60,000km service plan $799 including GST
6 year / 120,000km service plan $1,966 including GST

Dolphin & Atto 3

Item 3m/5,000km 12m/20,000km 24m/40,000km 36m/60,000km 48m/80,000km 60m/100,000km 72m/120,000km
Tighten the chassis fixing screws ● ● ● ● ● ● ●
Brake pedal and EPB switch ● ● ● ●
Brake friction block and discs ● ● ● ●
Brake system pipelines & hoses ● ● ● ●
Guide pin of brake caliper assembly checkup ● ● ● ● ● ●
Steering wheel and pull rod ● ● ● ●
Drive shaft boot checkup ● ● ● ●
Ball pin and boot checkup ● ● ● ●
Check front and rear suspension ● ● ● ●
Check tyres and inflation pressure (incl. TPMS) ● ● ● ● ● ● ●
Front and rear alignment checkup ● ● ● ● ● ● ●
Tyre rotation (customer responsibility) Check air pressure and tire condition at least once a month and conduct rotation every 10,000km
Door stop checkup (Apply 0.3-0.8g of grease) ● ● ● ● ● ● ●
Wheel bearings clearance checkup ● ● ● ●
Check coolant level in expansion tank ● ● ● ● ● ● ●
Drive motor anti-freeze replacement Replace every 4 years / 80,000kms
Inspect Brake Fluid level ● ● ● ● ● ● ●
Brake fluid replacement Replace every 2 years / 40,000kms
Checking of vehicle module fault codes, DTC (cleared after recording) ● ● ● ● ● ● ●
Check & Tighten power battery tray, guard, crash bar and mounting point ● ● ● ● ● ● ●
Capacity testing and calibration Every 72,000km or 6 months (Customer to perform as per owner's manual)
Replacement of gear oil in transmission (NT30 transmission) Replace Replace Replace
Check powertrain for fluid leakage & impact ● ● ● ● ● ● ●
Check High Voltage harness connector for lose or damage ● ● ● ● ● ● ●
Check High Voltage module appearance, deformation or oil stain checkup and replaced if needed ● ● ● ● ● ● ●
Check charging connector operation. ● ● ● ● ● ● ●
Checking of the activated carbon HEPA filter. Replacement at additional cost of $21.85 ● Replace Replace Replace Replace Replace Replace
Checking of headlights, turning lights and cabin lighting ● ● ● ● ● ● ●
Check the operation of headlight height adjuster leveler ● ● ● ● ● ● ●
Check for foreign matter at EPS grounding point ● ● ● ● ● ● ●
Check EPS connector connection ● ● ● ● ● ● ●
Checking of the appearance of EPS ECU for corrosion ● ● ● ● ● ● ●
Checking of the connection between EPS ECU and motor for foreign bodies or corrosion* and replace if needed ● ● ● ● ● ● ●
Checking of the vehicle module for software update (updated if any) ● ● ● ● ● ● ●
Check High Voltage components for wading marks ● ● ● ● ● ● ●
Check the lock nut torque of wiper arm ● ● ● ● ● ● ●
Checking of hood lock and fasteners ● ● ● ● ● ● ●

You can purchase a 3 year 60,000km service plan for $799, you can either do this online here if you have already received your registration number or if you are placing a new order can select this when ordering your new ATTO 3 or Dolphin.

Seal Service Schedule

Dynamic/Premium - 3 Year / 60,000 Km Service plan $1,315 including GST
Performance - 3 Year / 60,000 Km Service plan $1,506 including GST

Seal

Item 3m/5,000km 12m/20,000km 24m/40,000km 36m/60,000km
Check chassis screw tightening ● ● ● ●
Check brake pedal and EPB switch ● Inspect every 24 months or 40,000 km, and every 12 months or 20,000 km under severe working conditions.
Check brake pads and discs ● ● ● ●
Check brake system pipeline and hoses ● Inspect every 24 months or 40,000 km, and every 12 months or 20,000 km under severe working conditions.
Check brake caliper assembly guide pin Inspect 12 months or 20,000 km for the first time, and then check it every 24 months or 40,000 km.
Check steering wheel and steering link ● Inspect every 24 months or 40,000 km, and every 12 months or 20,000 km under severe working conditions.
Check drive shaft dust cover ● Inspect every 24 months or 40,000 km, and every 12 months or 20,000 km under severe working conditions.
Check ball pin and dust cover ● Inspect every 24 months or 40,000 km, and every 12 months or 20,000 km under severe working conditions.
Check front and rear suspension ● Inspect every 24 months or 40,000 km, and every 12 months or 20,000 km under severe working conditions.
Check tyres and inflation pressure (incl. TPMS) ● ● ● ●
Check front and rear wheel alignment ● ● ● ●
Tyre rotation (check the air pressure and tire condition at least once a month) ● ● ● ●
Inspection of door check strap ● ● ● ●
Check wheel bearings ● Inspect every 24 months or 40,000 km, and every 12 months or 20,000 km under severe working conditions.
Check the coolant level in the expansion tank ● ● ● ●
Replace drive motor antifreeze Replace the long-acting organic acid coolant every 4 years or 100,000 km, whichever comes first.
Check brake fluid ● ● ● ●
Replacement of brake fluid Replace every 2 years / 40,000kms
Check vehicle module DTC (clear after recording) ● ● ● ●
Check torque of high-voltage battery tray, shield, bumper bar and installation points (QH) ● ● ● ●
Traction Battery capacity test and calibration Inspect every 80,000 km or 48 months
Check and replace gear oil in the transmission (front drive NT31/rear drive NRT36 transmission) Replace gear oil after 24 months or 40,000 km for the first time, and then replace oil with filter every 24 months or 40,000 km
Check for powertrain leaks or damage ● ● ● ●
Check for loose high-voltage wiring harness or connectors ● ● ● ●
Check HV module exterior parts for deformation and oil marks ● ● ● ●
Check each charging connector interface for any foreign matters or ablation ● ● ● ●
Check activated carbon high-efficiency pollen filter ● Inspect every 12 months or 20,000 km (whichever comes first), and replace it if necessary; in areas with severe
Check that bulbs and LEDs are illuminating properly ● ● ● ●
Check that headlight dimming function is normal ● ● ● ●
Calibrate the initial downward angle of low beam Calibrate it every 10,000 km
Check the EPS GND point for any foreign matters or ablation ● ● ● ●
Check the EPS connector for looseness or connector pins for ablation ● ● ● ●
Check the EPS ECU for corrosion ● ● ● ●
Check the connection between EPS ECU and motor for foreign matters or corrosion ● ● ● ●
Check vehicle module for any software updates, and update it (if any) ● ● ● ●
Check the high-voltage components for signs of coolant leaks. ● ● ● ●
Check the torque of wiper arm lock nut ● ● ● ●
Check hood lock and its fasteners Inspect every it every 12 months.

Sealion 6 Service Schedule

Dynamic – 3 ½ Year / 60,000 Km Service Plan $1,875 including GST
Premium - 3 ½ Year / 60,000 Km Service Plan $1,919 including GST

Sealion 6

Item 6m/3,500km 18m/20,000km 30m/40,000km 42m/60,000km
Replace the oil and oil filter R R R R
Replace the fuel filter R
Check the crankcase ventilation system (PCV valve and ventilation hose) ● ● ● ●
Check the engine idle speed ● ●
Replace the carbon canister dust filter Every 2 years, 30,000km or frequent petrol pump
Check the exhaust pipe connector for air leakage ● ●
Check the three-way catalyst for damage ● ●
Check the fuel tank cap, fuel lines and connections ● ●
Check the active carbon canister ● ●
Check and tighten the chassis fixing bolts ● ●
Check the brake pedal and electronic parking switch ● ●
Check the brake friction pads and brake discs ● ● ● ●
Check the brake system pipelines and hoses ● ●
Check the steering wheel and pull rod ● ●
Check the transmission shaft dust cover ● ●
Check all ball joints and dust covers ● ●
Check front and rear suspension components ● ●
Inspect front wheel and rear wheel alignment ● ●
Tyre rotation R R
Check all wheel bearings ● ●
Check the bonnet lock, hinges and release mechanism ● ● ● ●
Check coolant fluid level in the expansion tank ● ● ● ●
Check the brake fluid level ● ● ● ●
Check the DTC of vehicle module (clear after recording) ● ● ● ●
Check the power battery tray and crash bar ● ● ● ●
Check the powertrain for fluid leakage and damage ● ● ● ●
Check the high voltage wiring harness and connectors for security ● ● ● ●
Check the high voltage module for deformation ● ● ● ●
Check for contamination in the interface of each charging connector ● ● ● ●
Check the software of each vehicle module is updated ● ● ● ●
Check the high voltage components for signs of water ingress ● ● ● ●
Check bonnet bump stops for adjustment and signs of wear ● ● ● ●
Check operation of all exterior lights, bulb and LEDs lamps ● ●
Check front headlight main beam and low beam function ● ●
Check for any contamination at the EPS grounding point ● ●
Check the security of the EPS connector, check for loose connections pin security ● ●
Check the corrosion at EPS ECU ● ●
Check for contamination or corrosion at the connection between EPS ECU and drive ● ●
Check the pollen filter, Replace every 2 years or 40,000 km ● ● R ●
Check the filter screen of PM2.5 quick tester (if any) ● ● ● ●
Low beam initial dip calibration Perform a calibration every 100,000 km
Replace the engine coolant and electronic control coolant Replace coolant every 4 years or 100,000 km, whichever comes first
Changing Brake Fluid Replace it every 2 years or 40,000km, and check it during routine
Check and replace EHS special gear oil Check EHS special gear oil quantity at each service. Change the EHS

FAQ's

I don’t do big mileage do I still have to service every year?

Yes, a number of items are impacted by time as well as mileage, for example brake fluid needs to be replaced every 2 years in most brands of cars on the road and this is always time based not mileage based as over time the brake fluid can get water into it.

Electric Vehicle don’t have moving parts so don’t need servicing

This is a myth we see often, and this is completely incorrect. Your BYD has several filters, drive motor antifreeze, gear oil and brake fluid, etc. that still need replacing. Like an ICE vehicle, every brand has different requirements, but all EV vehicles do require some form of servicing.

Can I use this service plan nationally?

Yes your service plan can be used at any BYD franchised dealer across New Zealand.

Is the service plan transferable?

Unfortunately we are unable to offer transferability of the service plan, if you are likely to replace your vehicle inside 4 years we recommend the 3 year service plan

What are the Terms and Conditions?

Full terms and conditions for each model are here: Sealion Service Plan Details, Seal Service Plan Details and ATTO Dolphin Service Plan Details.

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